ABOUT

About newpak — Bangladesh's Home for Online Casino & Cricket Betting

We built newpak for Bangladeshi players who deserve a fast, fair, and genuinely enjoyable gaming experience — from live BPL betting to Pragmatic Play slots — all powered by bKash, Nagad, and Rocket.

500+ Casino Games
24/7 Live Support
৳200 Min. Deposit
10 min Fast Withdrawals
SSL Secured Mobile First Bangladesh Focused 18+ Only

The newpak Story — Built for Bangladesh

newpak was created with a single, clear purpose: to give players across Bangladesh access to a world-class online gaming platform that truly understands the local market. We recognised early on that Bangladeshi players had unique needs — fast mobile payments via bKash and Nagad, a deep passion for cricket, and an appetite for high-quality casino entertainment that felt intuitive and trustworthy on a smartphone screen.

From the outset, every decision at newpak has been guided by the question: what does a player in Dhaka, Chittagong, Sylhet, or Rajshahi actually need? That question shaped our payment infrastructure, our game selection, our customer support hours, and even the language and tone of our platform. The result is newpak — a platform that feels local, plays global, and puts the Bangladeshi player first.

We partner with the world's most respected game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — to bring our players a library of over 500 games spanning live casino tables, video slots, crash games, and sports betting. Every game on newpak is independently verified for fairness, and every transaction is protected by 256-bit SSL encryption.

newpak is more than a gaming platform — it is a community. We celebrate BPL season with our cricket betting fans, we run Pohela Boishakh promotions for our loyal players, and we make it our mission to ensure that every player who visits newpak.net has a safe, fair, and genuinely entertaining experience.

  Proudly Serving Bangladesh

newpak is designed specifically for the Bangladeshi market. Our platform supports the Bangladeshi Taka (৳), integrates seamlessly with local mobile financial services, and features content curated for cricket fans and casino enthusiasts across all eight divisions — Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh.

  Fair Play Certified

Every game on newpak uses a certified Random Number Generator (RNG) to ensure completely unbiased outcomes. Our live casino tables powered by Evolution Gaming are streamed in real time from professional studios, providing the authentic casino experience with full transparency on every hand dealt and every spin taken.

Our Mission & Core Values

Every policy, product decision, and platform update at newpak flows from the same foundational commitments — to our players, to responsible gaming, and to the Bangladeshi community we serve.

Player Safety First

The security of player accounts and funds is our highest priority. newpak employs SSL encryption, two-factor authentication, automated fraud detection, and strict KYC verification to ensure that every player's account and balance remains protected at all times.

Genuine Fairness

Fair play is non-negotiable at newpak. All game outcomes are determined by certified RNG systems with independently verified return-to-player (RTP) percentages. We publish game RTPs transparently so players can make informed choices about which games to play.

Speed & Reliability

We understand that a slow platform kills enjoyment. newpak is built on high-availability infrastructure optimised for mobile connections in Bangladesh — whether you are on Grameenphone 4G in Dhaka or a Robi connection in Sylhet, the platform loads fast and runs smoothly.

Responsible Gaming

newpak is committed to promoting healthy gaming habits. We provide deposit limits, session time-out tools, self-exclusion options, and links to professional support resources for any player who feels their gaming is becoming a concern. Gaming should be entertainment — always.

Community & Culture

newpak celebrates Bangladeshi culture and sporting passion. From BPL cricket tournaments to Eid special promotions and Pohela Boishakh bonuses, we build our calendar around the moments that matter most to our players and their communities.

Always-On Support

Our customer support team is available 24 hours a day, 7 days a week — including during live BPL match nights and major cricket tournaments. Players can reach us via live chat after login or by email at [email protected], with average response times under 5 minutes.

Why Players Across Bangladesh Choose newpak

There are many online platforms available to Bangladeshi players, but newpak stands apart in ways that matter in the day-to-day gaming experience. Here is what makes newpak the platform of choice for players in Dhaka, Chittagong, Khulna, and beyond.

Our Promise: newpak will never charge hidden fees on deposits or withdrawals, will never delay a legitimate withdrawal without written communication, and will always resolve player disputes within 48 hours. These are not aspirations — they are commitments we hold ourselves accountable to every single day.
  • Local payment integration: Instant deposits and fast withdrawals via bKash, Nagad, Rocket, and Upay — the payment methods Bangladeshi players use every day. Minimum deposit from just ৳200.
  • Cricket-first sports betting: Live in-play betting on BPL, T20 World Cup, IPL, and international Bangladesh Tigers matches — with competitive odds, live scoreboards, and real-time market updates.
  • 500+ verified casino games: A curated library spanning video slots from Pragmatic Play and NetEnt, live dealer tables by Evolution Gaming and Ezugi, crash games by Spribe, and more — all playable in Bangladeshi Taka.
  • Mobile-first experience: The entire newpak platform is optimised for mobile browsers on Android and iOS. No app download required — open newpak.net in Chrome or Safari and enjoy the full feature set on your phone.
  • Transparent bonuses: Welcome bonuses, reload offers, and cashback promotions with clearly stated wagering requirements — no confusing small print, no surprise conditions that make bonuses impossible to convert.
  • Fast, verifiable withdrawals: bKash and Nagad withdrawals processed in under 10 minutes for verified accounts. No unnecessary delays, no arbitrary holds without explanation.
  • English-language platform: The entire newpak platform is available in clear, accessible English — the preferred language of Bangladesh's online gaming audience — ensuring nothing gets lost in translation.

Games & Platform — What newpak Offers

newpak brings together the best of cricket betting, live casino, and online slots in one seamlessly integrated platform — accessible from any device in Bangladesh.

Cricket Betting

Live and pre-match betting on BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers international fixtures. Real-time odds with in-play market updates.

Live Casino

Professional live dealer tables streamed in HD — Baccarat, Roulette, Blackjack, Teen Patti, and Andar Bahar — powered by Evolution Gaming and Ezugi.

Slots & RNG Games

500+ video slots from Pragmatic Play, NetEnt, Microgaming, and more. From classic three-reel games to advanced Megaways titles with progressive jackpots.

Crash & Instant Games

Fast-paced crash games including Aviator by Spribe, and a growing selection of instant-win titles that offer the thrill of a quick bet and a quick result.

Game providers available on newpak:

Pragmatic Play Evolution Gaming NetEnt Microgaming Spribe Ezugi Play'n GO Hacksaw Gaming Push Gaming Nolimit City

Payments Built for Bangladesh

One of newpak's most important advantages is its deep integration with the payment methods that Bangladeshi players use every day. We accept deposits and process withdrawals via bKash, Nagad, Rocket, and Upay — the four leading mobile financial services in Bangladesh — as well as Visa, Mastercard, and direct bank transfers to accounts at Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank.

Deposits via bKash and Nagad are credited to your newpak balance instantly — typically within seconds of the payment being confirmed on your mobile app. Withdrawals to bKash and Nagad are processed in under 10 minutes for verified accounts, making newpak one of the fastest-paying platforms available to Bangladeshi players.

All transactions are processed in Bangladeshi Taka (৳) — no currency conversion, no exchange rate surprises, no international transaction fees. The minimum deposit is just ৳200, making newpak accessible to players at all budget levels.

bKash & Nagad

Instant deposits. Sub-10 minute withdrawals. Bangladesh's most popular MFS options — fully supported on newpak.

Visa & Mastercard

Debit and credit card deposits processed within 1–5 minutes. Widely accepted and reliable for larger transaction amounts.

Bank Transfer

Direct transfers from Dutch-Bangla Bank, City Bank, BRAC Bank, and others — ideal for higher-value deposits and withdrawals.

Rocket & Upay

Additional mobile wallet options for players who prefer Dutch-Bangla Rocket or the Upay platform for their gaming transactions.

Our Commitment to Responsible Gaming

newpak believes that gaming should always be a form of entertainment — never a financial strategy, and never something that causes harm. We take our responsibility to player wellbeing seriously, and we have built a comprehensive set of responsible gaming tools directly into the platform.

Players can set daily, weekly, or monthly deposit limits from within their account settings — a simple but powerful tool for staying in control of spending. Session time-out features allow players to set reminders after a defined period of play, encouraging regular breaks. For players who need more significant support, full self-exclusion is available — blocking access to the newpak account for a chosen period of time.

newpak strictly enforces its 18+ age restriction. All new registrations require date-of-birth verification, and we conduct periodic identity checks — including NID or passport verification — to ensure compliance. Accounts found to belong to underage users are immediately suspended and any remaining balance returned.

Need Support? If you feel that gambling is having a negative impact on your life or the life of someone you care about, please reach out to newpak support at [email protected]. Our team can help you activate self-exclusion tools or provide guidance on external support resources. You are not alone.
  • Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit. Limits take effect immediately and can only be increased after a 7-day cooling-off period.
  • Session Time-Out: Receive an on-screen reminder after a defined period of play. You choose the interval — 30 minutes, 1 hour, 2 hours — and newpak will alert you when time is up.
  • Self-Exclusion: Block access to your newpak account for a period of 1 month, 3 months, 6 months, 1 year, or permanently. Self-exclusion activates immediately and cannot be reversed during the chosen period.
  • Reality Check Alerts: Regular on-screen notifications display how long you have been playing and how much you have wagered in the current session, helping you maintain awareness of your activity.
  • Account Cooling-Off: Take a short break of 24 hours, 48 hours, or 7 days without committing to a full self-exclusion. Account access is suspended for the chosen duration.
  • 18+ Enforcement: newpak verifies age at registration and conducts ongoing compliance checks. Underage gambling is illegal and harmful — we take a zero-tolerance approach to violations.
18+ For adults aged 18 and above only. Play responsibly.

Our Journey — From Concept to Bangladesh's Trusted Platform

The newpak story is one of continuous improvement driven by player feedback, technological investment, and an unwavering focus on the Bangladeshi market. Here are the milestones that have defined our growth.

Every step of newpak's development has been informed by real player experiences — the frustrations that led to better payment processing, the feedback that shaped our mobile interface, and the community enthusiasm that expanded our cricket betting markets. We listen, we learn, and we build.

Foundation
newpak Launches for Bangladeshi Players
newpak goes live with an initial library of 150 casino games and cricket betting markets for BPL and international fixtures. bKash and Nagad deposit support available from day one — a deliberate choice to prioritise the payment methods Bangladeshi players trust most.
Early Growth
Live Casino & Mobile Optimisation
Evolution Gaming and Ezugi live casino tables are integrated into the platform, bringing professional HD-streamed dealer games to newpak players. The mobile experience is overhauled — load times cut dramatically, responsive layouts refined for small screens in both portrait and landscape orientation.
Expansion
500+ Games & New Payment Partners
The game library expands to over 500 titles with the addition of Pragmatic Play, Microgaming, and Spribe. Rocket and Upay are added to the payment ecosystem. Withdrawal processing times for bKash and Nagad drop below 10 minutes for verified accounts.
Present
Bangladesh's Trusted Gaming Destination
newpak serves players across all eight divisions of Bangladesh — from Dhaka to Cox's Bazar, Rangpur to Mymensingh. 24/7 live chat support, comprehensive responsible gaming tools, and a continuously expanding game library mark newpak as the platform of choice for Bangladeshi online gaming enthusiasts.

Contact & Support at newpak

Our support team is available around the clock to help with account queries, payment issues, game questions, or responsible gaming concerns. Reach us through the channels below.

24/7 Live Chat

The fastest way to reach the newpak support team. Live chat is available inside your account after login — average response time is under 5 minutes, even during peak BPL match nights.

Email Support

For detailed queries, account documentation, or responsible gaming requests, email us at [email protected]. Email responses are delivered within 2–5 hours during normal operating hours.

FAQ & Help Centre

Our FAQ page covers the most common questions about registration, deposits, withdrawals, bonuses, game rules, and account security — available at all times without needing to contact support.

Ready to Experience newpak?

Join thousands of players across Bangladesh who trust newpak for cricket betting, live casino, and online slots. Fast bKash deposits, fair games, and 24/7 support — all in one place. 18+ only. Play responsibly.